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The best eCommerce email & SMS marketing tools

By Marcus Taylor · Ecommerce SoftwareUPDATED JUN 16, 2026 · 6 TOOLS

Marketing tools are how a store turns one-time buyers into repeat customers — abandoned-cart flows, win-backs, segmentation and campaigns tied to what people actually bought.

Omnisend is our top pick: true multichannel (email, SMS and web push in one), with prebuilt store automations that go live fast and a free tier to start. Klaviyo wins when segmentation depth and data are the whole point; Brevo is the value pick; ActiveCampaign for complex automation.

01Omnisend logo
OmnisendEDITOR'S CHOICEPARTNER

Our top pick for eCommerce marketing: email, SMS and web push unified in one platform, with prebuilt store automations that get revenue-driving flows live faster than anything else — and a genuinely usable free tier.

Email, SMS & marketing automation4/6 platformsEmail + SMS + push
87/100
EXCEPTIONAL
from $16/moStart free
02Klaviyo logo
KlaviyoBEST FOR DATA & SCALE

The eCommerce marketing platform built around customer data — email, SMS and predictive analytics with the deepest Shopify integration in the category. The pick when segmentation depth is the whole point.

Email, SMS & marketing automation5/6 platformsEmail + SMS + data
84/100
EXCEPTIONAL
from $20/moTry free
03Brevo logo
BrevoBEST VALUE

An affordable all-in-one email, SMS and marketing-automation platform with a built-in CRM, popular with small stores for its low entry cost and unlimited contact storage.

Email, SMS & marketing automation5/6 platformsEmail + SMS + automation
82/100
EXCEPTIONAL
from $9/moTry free
04ActiveCampaign logo
ActiveCampaignBEST FOR AUTOMATIONPARTNER

A marketing-automation and email platform with a built-in CRM, known for deep automation workflows and eCommerce 'Deep Data' integrations for growing SMB and mid-market teams.

Email, SMS & marketing automation5/6 platformsEmail + automation + CRM
82/100
EXCEPTIONAL
from $15/moStart trial
05Mailchimp logo

Intuit-owned all-in-one email marketing and automation for small-to-mid businesses, with a generous free tier and broad — if shallower — eCommerce integrations.

Email, SMS & marketing automation5/6 platformsEmail + marketing automation
82/100
EXCEPTIONAL
from $13/moTry free
06Drip logo

An eCommerce-focused email and SMS automation platform that ties campaigns to store and purchase data, aimed at growing online retailers.

Email, SMS & marketing automation4/6 platformsEcommerce ESP + automation
79/100
EXCELLENT
from $39/moStart trial
FAQ

Questions, answered.

What is the best email marketing tool for eCommerce?
Omnisend for most stores — true email + SMS + push in one platform, with prebuilt eCommerce automations that get revenue-driving flows live fast and a usable free plan. Klaviyo is the pick when deep segmentation and data matter most; Brevo is the cheapest serious option.
Do I need SMS as well as email?
For most stores email drives the majority of revenue, but SMS lifts time-sensitive moments — launches, restocks, abandoned carts. Klaviyo, Omnisend and Brevo all run both from one platform, billed separately.